OUR GUARANTEES

If we aren’t giving you an excellent service, you won’t pay!

Don’t worry! We specialise in excellent residential property management.

Employing excellent people to manage excellent properties, for excellent owners and seeking excellent tenants is our method of achieving success and delivering on our promises to you. We guarantee it!

Satisfaction Guarantee

Not satisfied? Pay nothing!

If you are not satisfied with our service, or you feel that we have not delivered on a promise to you, you’ll pay NOTHING!

We will refund your last month’s management fees – no questions asked and no hidden conditions!

Communication Guarantee

We’ll respond to you, we won’t leave you hanging.

If you call or send an email to us, we will respond within one business day, no excuses!

We will refund your last month’s management fees – no questions asked and no hidden conditions!

Satisfaction Guarantee

Not satisfied? Pay nothing!

If you are not satisfied with our service, or you feel that we have not delivered on a promise to you, you’ll pay NOTHING!

We will refund your last month’s management fees – no questions asked and no hidden conditions!

Communication Guarantee

We’ll respond to you, we won’t leave you hanging.

If you call or send an email to us, we will respond within one business day, no excuses!

We will refund your last month’s management fees – no questions asked and no hidden conditions!

No Lock-in Contract

No ‘termination periods’ – EVER!

Other agents can and will hold you to a termination period which is usually a minimum of 30 days.

If you’re dissatisfied with our service, we will deliver (or post) your property file and keys to you or anyone you choose, in less than 24h.

Excellence Method

Excellent People managing

Excellent Properties for

Excellent Owners with

Excellent Tenants!

No Lock-in Contract

No ‘termination periods’ – EVER!

Other agents can and will hold you to a termination period which is usually a minimum of 30 days.

If you’re dissatisfied with our service, we will deliver (or post) your property file and keys to you or anyone you choose, in less than 24h.

Excellence Method

Excellent People managing

Excellent Properties for

Excellent Owners with

Excellent Tenants!

$200 Referral Gift Card

If you’re happy with our service, why not refer a friend? If they choose us to manage their property and let us know that it was you that referred them, we‘ll be in contact to give you a $200 gift card! Check below for conditions.

Obligation-free Consultation

Want to know more?

Please contact us for an obligation free discusion about how we can get you excellent results

$200 Referral Gift Card

If you’re happy with our service, why not refer a friend? If they choose us to manage their property and let us know that it was you that referred them, we‘ll be in contact to give you a $200 gift card! Check below for conditions.

Obligation-free Consultation

Want to know more?

Please contact us for an obligation free discusion about how we can get you excellent results

*CONDITIONS – There are no conditions to our guarantees. However, not all properties and not all owners will be a good fit for the Excellence Property experience. To see the type of owner and property we’re looking for, visit our Why choose us? page. After determining if you’re a good fit, we will then inspect your property and discuss HOW it’ll be managed prior to entering into a Management Agreement with you*

Do you have a property you’d like us to manage?

Refer a friend and receive a $200 gift card!*

*Terms & Conditions apply.