Changing agents

Sticking with the wrong agency will cost you time and money. Make the switch today.

Contrary to popular belief, changing agents is
actually really easy

We send your termination letter to your old agent for you

We collect all relevant documentation and keys

We do an induction with your existing tenant to ensure they’re comfortable with the changeover

All you have to do is decide to change and sign a management agreement with your new chosen agent.

Still not sure if we are the right fit for you and want to explore your options? To help make up your mind, we’ve answered some of the most frequently asked questions below.

How to select a property manager

Should I wait until my property is vacant?

Definitely NOT! If you’re unhappy now and things are going wrong, the problem is only going to get worse and your stress levels will increase if you wait to change.

It is legal to change agents while you have a fixed term lease in place. As your new agent, we do all the work for you so there really isn’t anything for you to worry about.

When should I change agents?

As soon as possible. Changing straight away will only reduce your loss and stress.

How to select a property manager

Our advice is to interview at least 2 agents and discuss with them in detail:

Why you should use their agency

How they propose to manage your property

Agents who have a clear purpose, good systems and measure their performance should be able to demonstrate their ability to adequately manage your property.

Even with a great pitch and systems, if you want to know if the proof is really in the pudding, the best question to ask is what their retention rate is (the number of clients that have left in the last 12 months).

Owners will leave due to selling or moving back in however, if this number is more than 10% of their total properties managed OR they are unable to answer, this may be a good sign that they don’t actually do what they say they’re going to do.

Are you ready to chat with us and see what we can offer you?

How to select a property manager